Editorial Team
Editors
Bozena I. Mierzejewska, University of St. Gallen, Switzerland
Dan Shaver, Jönköping International Business School, Sweden
Editorial Board
Alan B. Albarran, University of Nort Texas, USA
Marianne Barrett, Arizona State University, United States
Benjamin J. Bates, University of Tennessee, United States
Sylvia M. Chan-Olmsted, University of Florida, United States
Richard Collins, Open University, United Kingdom
Benjamin M. Compaine, Samara Associates, United States
Gilian Doyle, University of Glasgow, United Kingdom
Everette E. Dennis, Fordham University, United States
Paulo Faustino, University Autonoma de Lisboa, Portugal
Richard A. Gershon, Western Michigan University, United States
Wayne Fu, Nanyang Technological University, Singapore
Maria Elena Guiterrez Rentiara, Universidad Panamerican, Mexico
Thomas Hess, University of Munich, Germany
C. Ann Hollifield, University of Georgia
Yu-Li Liu, National Chengchi University, Taiwan
Claudia Loebbecke, University of Cologne, Germany
Li-Chuan Evelyn Mai, Beijing Normal University, China
Mercedes Medina, Universiad Navarra, Spain
Bozena I. Mierzejewska, University of St. Gallen, Switzerland
Philip M. Napoli, Fordham University, United States
Robert G. Picard, Jönköping International Business School, Sweden
Arnold Picot, University of Munich, Germany
Alfonso Sanchez-Tabernero, Universiad Navarra, Spain
Hans van Kranenburg, Radboud University, Nijmegen, Netherlands
Elena Vartanova, Moscow Stat University, Russian Federation
Michael O. Wirth, University of Tennessee, United States
Previous Editors
Beat F. Schmid (1999-2003), University of St. Gallen, Switzerland
Alan B. Albarran (2004-2008), University of North Texas, USA

Vol 3, No 2 (2001)

Table of Contents

Editor's note

Editorial Abstract PDF
Beat F. Schmid, Peter Glotz, Peter Gomez, Bozena I. Mierzejewska, Dörte Wittig 55

Articles

Broadband innovation and the customer experience imperative Abstract PDF
Bharat Rao 56-65
The audience product and the new media environment: Implications for the economics of media industries Abstract PDF
Philip M. Napoli 66-73
Communist media economics and the consumers: The case of the print media of East Central Europe Abstract PDF
Agnes Gulyas 74-81
Media consumption and leisure in Poland in the 1990s: Some quantitative aspects of consumer behaviour Abstract PDF
Bohdan Jung 82-90
Enabling customer relationship management: Multi-channel content model and management for financial eservices Abstract PDF PDF
Dennis Kundisch, Peter Wolfersberger, Elisabeth Kloepfer 91-104
A refined view of download time impacts on e-consumer attitudes and patronage intentions toward e-retailers Abstract PDF
Gregory M. Rose, John Less, Matthew L. Meuter 105-111
A broadcasting model for the music industry Abstract PDF
Mark Fox, Bruce Wrenn 112-119

Miscellany

Designing and teaching the executive MBA in new media and communication - A project report Abstract PDF
Peter Glotz, Sabine Seufert, Günter Hack 120-129

Book Reviews

Access Denied in the Information Age edited by S. Lax, Palgrave Abstract PDF
Dennis Anderson 130-131
Managing in the Media written by Peter Block (editor) Abstract PDF
Bozena I. Mierzejewska 132-133
Mobilising the Information Society: Strategies for Growth and Opportunity written by Robin Mansell and W. Edward Steinmueller Abstract PDF
Madanmohan Rao 134-135
Electronic Media Law and Regulation 3rd edition written by Kenneth C. Creech, Focal Press Abstract PDF
Chris Mardsen 136